Returns

We hope that you will be delighted with your purchase. However, if you are not, you can return any stock item to us within 14 days of receipt as long as it is unused and in its original packaging.

Bespoke items can only be returned in the case of fault or defect.

If you do wish to return an item, you must inform us at sales@dormitoryuk.com or call us on 020 8740 3070 giving your reason and quoting the original sales order. You will then be given a returns reference along with instructions as to how to make the return

Please obtain proof of postage. We cannot be held responsible for any items lost or damaged in transit

Once the item has been received and checked, your refund will be processed by the original payment method within 48 hours of receipt back to our warehouse.